Nook Cool Living

Contact Us

Tell us about your trip and we'll help you find the perfect space in Prado Centro.

Contact Information

WhatsApp

+57 311 635 1881

Phone

+57 311 635 1881

Email

nookcoolliving@gmail.com

Instagram

@nook.coolliving

TikTok

@nookcoolliving

Google

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Address

Carrera 50D #64-19, Prado Centro, Medellín, Colombia

Office Hours

Monday to Sunday: 8:00 AM - 9:00 PM

Self check-in available 24/7

How direct booking works

You do not need to choose an exact apartment before checking availability. With your dates, guest count, and general reason for traveling, we can guide you toward the options that fit best.

Step 1

Tell us about your trip

Send your check-in and check-out dates, number of guests, and any specific needs such as parking, workspace, multiple bedrooms, or pet-friendly accommodation.

Step 2

We check availability

We share the available units, their capacity, and the applicable conditions. We also confirm any additional service separately before you make a decision.

Step 3

Confirm and receive your instructions

Once the booking is confirmed, we coordinate your arrival details. Before check-in, you receive the instructions and access codes needed for self-service entry.

Response times

Our team is available every day from 8:00 AM to 9:00 PM. During those hours, we usually reply within minutes; messages received outside office hours are reviewed during the next service window. Self check-in remains available 24/7 for confirmed bookings.

Choose the most useful channel

  • WhatsApp: The fastest option for availability, pre-booking questions, and arrival coordination.
  • Form or email: Useful when you want to send dates, requirements, and detailed questions in one message.
  • Phone: Available during office hours for questions you would rather discuss directly.

You can also compare our apartments and review the stay policies before contacting us. View apartments · Review policies